Database

On a new install, the main site chooses where Helpdesk keeps its records before any ticket table is created: this site's database, or a separate PostgreSQL, MySQL, or MariaDB database.

Database can move the records later. It backs them up, creates the tables in the new database, restores and checks every table, and switches only when the check matches. The old copy stays in place. A destination that already holds different records is left unchanged. To fix the database for a deployment, set JUSTFLOWS_HELPDESK_DB_* in the server environment.