Shop / Documents and reports
Invoices and credit notes
Commerce → Invoices issues invoices by hand from the order page or automatically when an order is fully paid (off by default). Invoices show the seller with VAT and company numbers, the buyer, every line with its tax rate, a tax summary per rate, shipping, and totals, in the order's language. Numbers come from a prefix with an optional year (INV-{YYYY}-00001) and run on without gaps. A refund on an invoiced order gets a credit note. Issued documents never change.
- Download invoices, credit notes, and packing slips as PDF from the order page, the customer's order page, and the preview.
- The design sets the logo, accent colour, font, paper size (A4 or Letter), which details show, and a note, with a live preview in any of the site's languages.
- Payment received carries the invoice PDF, Refund issued the credit note, and Email to customer sends the invoice on its own.
Quotes
Quote documents use the invoice design: logo, colour, font, paper, intro, and footer from Commerce → Invoices, with seller details from Shop. The quote note and footer are edited separately from the invoice ones, and the preview shows a sample quote next to the invoice, credit note, and packing slip. A single quote can add its own message, printed after the site-wide quote note.
Quotes are drawn for the Quotes plugin through POST /api/shop/documents/quote. When a quote becomes an order, the customer gets a pay link on this site. It shows on the order page while the order waits for payment or its last attempt failed, and it stays on the customer's account. Opening it starts a Mollie payment; leaving that payment and opening the link again starts a new one.